"Making good decisions
is a crucial skill
at every level."
-- Peter Drucker
Sometimes I just scratch my head in wonder at the responses that I get from some businesses (employees), and organizations. I had another one on the 27th.
The next day I get this response: "Thank you for your note. Unfortunately, once a promotional sale has ended, I am no longer able to apply it to any orders placed afterwards. I am very sorry for any inconvenience." When I see this, I call BS. What they mean is we choose not to do this for you. Phrases like, "can't" or "no longer able" is just plain crap.
I'm not upset. I don't need the books. It appears that they do. Yet I've been a customer for a number of years and you might think they would focus on that just a little bit. What's the big deal? It's not a big deal, rather, it is a great deal. They would sell 45 more books and do what they claim to do: closeout books. I won't say the name of the company, but it rhymes with bookclosouts.com. . .
Anyway, I think it's funny how people respond to common sense, and how they relish rules and tradition. This example is dinky and insignificant compared to so many I see that involve hundreds of thousands of dollars.
When it comes to these kinds of things, regardless of size, I just stand back and go hmmmmm. . . velly intellesting!
Here's Hoping Your Business Dealings Make Better Sense.
Spread Some Joy Today--Take a nap! Don't ya just love naps?